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Terms & Conditions

Last Updated: 8/14/2025

These Terms & Conditions govern how R3 Heating & Air (“we,” “our,” “us”) communicates with customers via SMS and other channels.

1. Brand Name

R3 Heating & Air

2. Message Types You Can Expect

  • Appointment reminders and confirmations

  • Service updates

  • Promotional offers (only if you have opted in)

  • Customer service responses

3. Message Frequency

Message frequency may vary.

4. Costs

Message and data rates may apply based on your mobile carrier plan.

5. Customer Care Contact

For assistance, contact:
📧 [email protected]
📞 (309) 232-8774

6. Opt-Out & Help

  • To stop receiving text messages, reply STOP at any time.

  • For help, reply HELP or email us at [email protected].

7. Privacy

We do not sell or share your phone number with third parties for marketing purposes. See our Privacy Policy for more information.