Privacy Policy

Last Updated: 8/14/2025

R3 Heating & Air (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and your choices regarding our communications.

1. What We Collect

When you contact us, schedule service, or interact with our website, we may collect:

Name
Email address
Phone number
Service address (if provided)
Message content
Cookies and analytics data from website usage

2. How We Use Your Information

We may use the information you provide to:

Schedule and confirm appointments
Provide service updates
Send marketing messages if you have opted in
Improve our website and services through analytics

3. SMS Messaging

By providing your phone number, you agree to receive text messages from R3 Heating & Air.
Message frequency may vary.
Message and data rates may apply.
To stop receiving messages, text STOP at any time.
For help, text HELP or email [email protected].

4. Sharing of Information

We do not sell or share phone numbers with third parties for marketing purposes.

5. Data Retention & Security

We keep your information only as long as needed to provide services, meet legal requirements, or resolve disputes. We take reasonable measures to protect your data from unauthorized access.

6. Contact Us

If you have questions about this Privacy Policy or your information, contact us:
📧 [email protected]
📞 (309) 232-8774